← Back to KittyCatch

Support

Need a hand? Here are the most common questions. If yours isn't here, email bryan@mxmpixels.com and we'll get back to you.

Questions

How do I play?

Tap CAST. On the way down, drag left and right to dodge the fish. On the way up, steer into fish to catch them until your hook is full. When they jump out of the water, tap them for double coins. You can replay the tour any time with "How to play" on the home screen or in Settings.

I bought something but didn't get it

Open Settings (the gear) or the Shop and tap Restore purchases. A grown-up check will appear first. The Golden Pass is restored automatically when you sign in with the same Apple Account. Coin packs are used right away and can't be restored, so if coins are missing, email us with the date of the purchase.

Is my progress saved?

Yes, automatically, on your iPhone. Progress isn't synced between devices, and deleting the app deletes it.

The leaderboard says "Join the leaderboard" or "Opening soon"

Leaderboards use Apple's Game Center. Sign in under iPhone Settings → Game Center, then reopen the game. "Opening soon" means the boards haven't gone live yet.

I can't hear any music or sounds

KittyCatch follows your iPhone's silent switch, so turn silent mode off. Also check that Music and Sound effects are on in the game's Settings.

What is the Golden Pass?

An optional one-time purchase: +25% coins on every catch, more Epic and Legendary fish, the Golden Lure and Golden Cat, and free boosts every day. Everything else in the game is earned by fishing.

Can I play at night?

Yes! In Settings, choose Day, Night, or Auto (night from 7 pm to 7 am).

Contact

Email bryan@mxmpixels.com. Please include your iPhone model and what happened.